03 Feb 2016 - WP 4.2.2 & New Theme Updates Released!

WP 4.2.2 has been released and it contains a variety of bug fixes including key fixes for commenting bugs and blog pagination on the front page of a website - both bugs introduced in the last release WP 4.2.1.

We are pleased to release Striking MultiFlex Ver 1.2.7 in our api so you can now update via the theme internal update funciton.   This update has has also been approved at ThemeForest and users can download the complete theme build from their ThemeForest account.


Check the release thread below for full details, images, etc:  Striking MultiFlex Ver 1.2.7 Release Thread


We are pleased to also announce we have released an update for those users still using the original Striking theme. Version 5.1.7.1 was released by way of our api and the update notification should be appearing in your dashboards. Again we recommend you review the release thread and special caution is suggested for all child theme users, particularly if you are behind on updates.


The main ThemeForest Demo site for Striking MultiFlex has been updated to the latest version of both WordPress ( Ver 4.2.2) and Striking MultiFlex (Ver 1.2.7). Check it out and let us know if you spot any issues!


For those of you who have been interacting with James on various update/optimization/security projects be advised matters will be delayed on all projects for about 1-2 days due to these wp and theme updates.


17 Jan 2016 - Striking MultiFlex Ver 1.2.6 just released!

We are pleased to advise we have released Striking MultiFlex Ver 1.2.6 in our api (for using the internal theme update function) and it submitted to ThemeForest for full build approval which we would anticipate they would approve in 1-2 days (depends on their backlog).


Please see the release thread below for all the very important release details, cautions and changelog. This release updates the Rev Slider, updates Font Awesome, provides php 7 compatibility plus has numerous other additions and changes.


For those users on the original Striking theme version (non-responsive framework) we will have a new version 5.3.7 available via the api late Monday Jan 18 or early Tuesday Jan 19.



About the Revolution Slider

The "5" series of Rev Slider contained in our 5 most recent releases (Ver 1.2.3-1.2.7) is a radical rewrite of the plugin, with a new code framework and a completely different user interface -> it is going to be a challenge for most of you and will even take the most advanced users some time to learn the new GUI.  The MultiFlex release thread has a section with important notes for Revolution Slider users:

Rev Slider Notes




SUPPORT REQUESTS:  We are available to install the update for a reasonable fee for anyone who is uncomfortable undertaking the update on their own.  As well, if you have an outstanding request for any other type of support such as custom coding please send one of the support team members a private forum mail message.

1) Should you find what you believe might be a theme or WP 4.3 related error after updating, do not post a new thread!  Post in the release version thread - we do not want the general forum cluttered with misc posts about wp update related issues.  Any such posts in the general forum will be deleted immediately.


2) We are starting to roll out some paid design services per requests from users.   Please visit UPDATE SERVICES to view the first service group we have put in place which are for those who would like someone else to handle updates.  Please review them and see if any might be beneficial for you.  Of special note, if you are still using the Striking Original theme because you have been reluctant to update due to your knowledge base, now we can implement the update for you on a guaranteed results basis.


James on behalf of the Striking Team
To insert code in a forum thread or comment wrap it in code tags: <code>...</code>.

FINDING ANSWERS TO ALL YOUR BURNING QUESTIONS !


The theme documentation both inline and written is very extensive covers many of the questions we see asked repeatedly on the forum. Thus we request that before you post a new thread on the forum, you review the documentation and also do a search of the forum as your question already has been covered and thus answered by one of those 'superb' tutorials/video's we made.

You can find the documentation and video tutorials here : StrikingR Documentation/Videos

If that does not answer your question try todo a google search of the forum. Search for :

"Kaptinlin.com support [the question]"


Because google indexes our forum pretty well and probably almost every question you are having has been asked and answered you most likely will find the answer to your question by that search. If not then please post a new forum thread with your question (each question in its own thread).

CUSTOMIZATION - Please remember that while we are perfectly willing to help out with a simple tweak here and there in respect of customization, most css customization, and all php and js customization, and plugin integration matters, fall into the paid support category. By all means post on the forum, as other users may assist, and we will try to point you in the right direction when we can.


Steps to take before posting a thread


Do you see the issue on our demo website? Striking Multiflex Demo Website If so, please send us a url to that page in your thread. If not please walk through the steps below before posting a thread.

1) Make sure you are using the latest version of the theme. You can check that either at themeforest at the account you bought the theme with or by turning on the update notification in the theme advanced settings. If you are using the latest build please try to download the latest version again from themeforest, unzip it and re-upload the theme by usage of ftp upload overwriting the one that is in there to rule out any wrong theme code or custom adjustsments you made which could be interfering.
2) Undo all hardcoded theme adjustments (php, html, or css)
3) Remove any (manually) added (java) scripts in the theme settings, theme core files or widget area's
4) Turn off the child-theme
5) Clear the striking cache in the striking advanced settings
6) Clear cache in your browser you are using
7) Turn off minify and/or cache plugins
8) Turn off all your plugins and see if the issue resolves.
9) Check if the issue occurs in all browsers and if possible on mac or windows and does it happen on any other pc.
10) Use google to search the forum for your burning question first as most questions already have been asked and answered. Search for kaptinlin.com support [your question]

Note on css adjustments not working. If you added css adjustsments and they dont work then you most likely have added css before that point that is incorrectly closed or has other mistakes causing all css below the point where you made the css mistake to fail and stop working. Put your new css in the top of the custom css box. If it works then find your mistake(s).

Now when you do post a thread include :
1) A url to the website and or problem page so we can see the issue and investigate the code.
2) The code used causing the problem so we can replicate the issue.
3) Make sure you do not use the word "bug" in your thread title as google indexes our forum with lightning speed and those titles hurt our sales. These threads are either changed or removed instantly.
4) Provide information on what OS you are using and what browser.

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OTHER FORUM GUIDELINES & NOTES:

1)  Weekend hours

Be advised that weekend forum support is limited to Saturday up to 3pm EST after which any questions posted, if not assisted by other users, would normally be dealt with on the following Monday.


2)  STRIKING RATING AND COMMENTS AT THEMEFOREST

PLEASE -> if you have not given Striking a star rating at Themeforest, please log into your account, go to your downloads page, and give us a Star Rating - hopefully 5 stars!  every 5 star rating has a big impact upon us (and 4 star ratings and below are hugely detrimental - it takes twenty 5 star ratings to overcome one 4 star rating).

Right now, we have the most per capita in the marketplace of any top selling theme.   If even 10% of our users who have not yet rated us were to give us a 5 rating, we would be overjoyed. Please give this consideration on our behalf.  


Since its release Oct 2010, Striking has had 60+ separate updates of NEW features, more than any other theme in the Themeforest marketplace. Striking is dedicated to keeping its users up to date with the Wordpress core, and the latest features available in the Wordpress theme world.


Regards
Striking Team
KaptinLin