To insert code use <code>...</code>.
If you enable your Slider and Thumbnails after the 5.1.8 upgrade - USAGE HOW-TO
  • Vote Up0Vote Down fancypantsdesignfancypantsdesign
    Hi,

    I've just updated to the latest version of the theme on this website : http://caketin.co.nz and I've found that the slider and some thumbnails are no longer working.

    So far I've tried clearing the cache under advanced settings and disabling all plugins. I've also checked all permissions and receive the same issue.

    What is the easiest way to revert to the previous version of the theme?
  • 11 Comments sorted by
  • Vote Up1Vote Down BackuPsBackuPs
    hi to all,

    Any image issues may come from the modifications we have made to the theme concerning wpms.

    The instructions given in most cases will solve the problem.

    1) Goto the striking advance section
    2) Turn off timthumb
    3) Turn on clear cache
    4) Turn off combine css, combine js
    5) Save the settings.

    in 99.99% of the problems all your images are back.

    If any problems after that remain please report them in the striking 5.1.8 error section.

    Best regards,
    Paul

  • Vote Up0Vote Down WebsysWebsys
    HI

    Its not that easy to revert, although you could try deleting striking by ftp and then installing striking 5.1.7 by ftp, and that should successfully revert you (you will have unused mysql functions and tables in place in the database but as they are not called, we think should not present an issue).

    But I think your problem, whatever it may be, is likely resolvable if you can pm Paul and Lin with your wp and ftp logins (I am off tomm and all weekend). I would still suggest that first, vs reverting.

    Best Regards
    Striking Team
    James
  • Vote Up0Vote Down BackuPsBackuPs
    Hi fancypants,

    can you send me login details to have a look at your website?

    If you need any help on this can you grant me access to the admin part of your website?

    Just send me a private email with the login details to the admin.

    Click on my name and then on the left you can send me a private email.

    Please also include a link to this thread so i know what the personal mail is about.

    Best regards,
    Paul
  • Vote Up0Vote Down designprimedesignprime
    I'm also experiencing the same issues. No sliders or thumbnails are showing since the update and this is really urgent. We've also noticed small layout changes too, such as menu icons being distorted and text that previously fitted on one line has been dropped onto two now. We've never had any problems with the theme until now, so this must be related to some code that has been changed. Please can someone help resolve this ASAP. Thanks.
  • Vote Up0Vote Down designprimedesignprime
    Image issues solved! Great service as always thanks.
  • Vote Up0Vote Down Runner2009Runner2009
    This should be elevated to a stick Post .... I had the same problem

    Runner2009
    Burt Gordon
  • Vote Up0Vote Down fancypantsdesignfancypantsdesign
    I've tried all of the above and sent a private message that has not been responded to.

    Still having the same problems. Very frustrating that something so basic would break with an update.
  • Vote Up0Vote Down fancypantsdesignfancypantsdesign
    I've also tried updating the child theme separately and still having the same problems
  • Vote Up0Vote Down BackuPsBackuPs
    Hi Fancypants,


    as for the not responding to your pm. I completely overlooked your message. We are only human you know and make mistakes also. Sorry about that. It was not intended to be overlooked at all.

    On the issue of the double menu when a child theme, we have discovered that depending on how one did the update (ie if you did not delete the child theme first prior to updating) for some reason the main functions.php in Striking itself fails in the striking 5.1.8 update as a result.

    So the solution is to grab the functions.php file for striking Ver 5.1.8 (I have attached as well) and ftp it into your striking theme folder. After installation, the double menu should go away.

    See the 5.1.8 error the functions.php is attached to that message. Just download it rename it to functions.php and upload it by ftp to the original striking folder not the child theme folder.

    i can not do this for you since i have no ftp access to your website.

    however i see you website working. The sliders are there.

    If you did the update and you still have the double menu we need ftp login details as well and we will look into this today whit kaptinlin as soon as he gets online for us.

    But i need the ftp login details for that !

    Best regards,
    BackuPs
  • Vote Up0Vote Down fancypantsdesignfancypantsdesign
    All sorted now via combination of trial and error + reading other posts in the forum.

    Ultimately what I think fixed it was :

    1) updating the child theme
    2) activating the default theme and clearing the cache
    3) re-activating the new, updated child theme

    The reason I started to use the child theme was to make updates as painless as possible and in this case, I guess I overlooked the possibility that the child theme needed to be updated too.

    Thank you for the reply. Striking is still lightyears ahead of the average Wordpress Theme and generally works VERY well.

    Cheers,
  • Vote Up0Vote Down BackuPsBackuPs
    Hi FancyPants,

    Thanks for getting back to us with your solution.

    Great you solved it.

    Best regards,
    BackuPs
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