Kaptinlin Themes Support

dcoleman

Hi Kaptinlin,

Amazing theme—best I've seen from ThemeForest—especially with the admin tools you've provided!

I have an issue with my Featured images not showing on the home page. I'm using the Nivo slider. Have any issues about this come up?

dcoleman

Kaptinlin,

Disregard my previous post. I missed seeing the button that says "Use as Featured Item". Working perfectly!

KaptinLin

Well done.

SaraZimmerman

Hi-
My I am having the same problem and it's NOT being resolved by adding the image to the featured Item. Can you help me?
I want the Nivo to work and it's not working in Firefox nor any other browser right now. Here's what I did so far:

-All slider pages have been added with the images set as 'featured' images. The image shows correctly in the slider admin page in the 'featured' slot.
-Setting the slider style to 3D works, but not Nivo or Accordion. Each of the latter 2 styles show a 'holder' position for the slides, just no image.
-Via SSH, I also updated the image directory settings:
includes/cache is set to 777
-I also updated the timthumb.php, following these instructions
http://wptricks.net/how-to-fix-readfile-problem-on-timthumb/
-I checked the image permissions specifically, and also used CHMOD to update those to 777 as a last resort.
-Here is the slider script in the page source:

When I click on the 'src', I get this error:

file not found ~keepsier/wp-content/uploads/2010/10/KSG_web_homeslider_shopgreen.jpg
Query String : src=http://66.147.244.194/~keepsier/wp-content/uploads/2010/10/KSG_web_homeslider_shopgreen.jpg&h=360&w=960&zc=1
TimThumb version : 1.16

Can you tell me how to fix this versus having you go into my admin and doing it? I would like to buy this theme for some other projects AND use the Nivo slider, but don't want to have to write you each time :).
Oh and Envato username is SaraZimmerman.
-Thanks

KaptinLin

Hi SaraZimmerman,

I think it's wrong with your url link.

http://66.147.244.194/~keepsier/wp-content/themes/striking/includes/timthumb.php

timthumb seems doesn't support "~" symbol in the url.

Maybe you can change it, and have a try.

Regards,
KaptinLin

virtualpartner

I have this same issue.
One day the sliders were there and the next, they disappeared.
Here is the error message I get and Error 404, Page not found for http://talksocialnetworking.com/?post_type=slideshow&p=127

What do I need to do to fix this.
The documentation for sliders isn't the same as what's in the admin panel, and it doesn't address this.

Please, please help:).

Thanks.

KaptinLin

Hi virtualpartner,

I don't know what happened to you. You url doesn't work now.

And the link http://talksocialnetworking.com/?post_type=slideshow&p=127 will return 404. Nothing wrong with it. You do not need to see the page of the slider.

Regards,
KaptinLin

tatsme

Hi Kaptinlin,

I have the same issue as well. I manage to set featured image on it. however the slider seems to have stretch the image or feature wrong part of the image is there a way to go about that? I am using the nivo slider right now? I was thinking the image is forces to be stretched to the width of the slider. May i know the width?

is there a way to allow slider to point to another site by opening as new page like what menu does. it is heading to the site for the link. I dont see the option at the moment on slider page like what menu has.

Thanks.

KaptinLin

Hi tatsme,

The size of slider image is 960*440px. You can crop the image before upload to wordpress.

For slider link opening as new page, maybe i will add a new option for it.

Regards,
KaptinLin

oldskooldi

Man... same issue, i have the images as featured images and nothing works for me. No weird names for the images or anything. It just doesn't show the images... so, how to sort it out?

KaptinLin

Hi oldskooldi,
Can you send me the url of your website?

Regards,
KaptinLin

hollywu

Hi Kaptinlin,
I have difficulty with the slider show.
I prefer to use the jQuery Nivo Slider, but it won’t show anything.
Compared with the big screen at http://themeforest.net/item/striking-premium-corporate-portfolio-wp-theme/full_screen_preview/128763, I would like to use a little smaller one at http://themeforest.net/item/striking-premium-corporate-portfolio-wp-theme/full_screen_preview/128763
The 3D slider works perfect, but it won’t link to anywhere (can’t click to another URL ); And the Accordion Slider doesn’t work correctly either. It only shows 4 rectangles, which can link to the URLs I entered.
Please help me with the slider issue.
Thanks.

nutech

Forgive me buddy. I am a noob. I have no idea how to post pictures into the theme to generate any of the gallery pictures. I would love a tutorial on the how tos on this.
Mind you i did alot o research before posting on here. Even read posts not related to my issue.

My issue is not knowing how to get images to populate into the main slider. I did add a gallery with all boxes checked for featured item. But nadda.. evato name is the same as here.

secong question is How do I do a half page and picture to be on the main slider when that time comes? Thanks a million. and for such an amazing theme ps I already emailed you files snippets. Files are in the right places. even made copies to paste into sub folders just in case.

KaptinLin

Hi guys,

You can read the document about it first.

If the issue still exist, please send me a email with a account to your wordpress admin panel.

Regards,
KaptinLin

nutech

I did read all available documents before posting. ill send you the pw via email.

SaraZimmerman

Hi there-

This is in reference to the post I added on Oct 25th- It took us some time to approve the dev site but when we launched, the Nivo SLider worked fine. The "~" in the dev site URL was definitely the prob. Thank you!!!

nutech

Just wanted anyone else having Jquery slider issues to read this..
First decide what size you want the slider to be in height say 120 px X 960.
The slider is set to 960 px wide and connot be changed.
Edit your photos to your preferred hieght X's 960
Then upload the pictures one at a time with Slider ADD New Item. after uploaded and it pops up the preveiw Pane click the "use as a feature".
You Have to do this for each Picture. Upload, Make Featured, etc...
If at anytime the slider comes up with a 404 error. Clear your browser cache. It should populate into the slider.

Thanks very much and hope this helps.

virtualpartner

Hi there.
We consistently had issue with sliders.
First they'd appear, and then the next day, they disappear.
Nivo and accordian.

Also, the images on the accordian didn't auto size.

Please help!!! I love this theme, and have had custom work done for my site. I don't want to loose it all, but we need it up and running.

Finally, leaving the cache and images set at 777 is an "open" permission, and our site got hacked with the open port.

Is there any way for the sliders to work without compromising the security of the site?

KaptinLin

Hi virtualpartner,

Can you send me your website link? I want have a look at what's the issue.
The image can't work if you send an "close" permission.

Regards,
KaptinLin

wintensive

Excellent theme. I love it. But I do have the same problem as everyone.

I read ALL the documentation. As such I went to the slideshow section of the admin panel and configured the options there. None of these options would cause a problem, they are just preferences. Very nice selection of them as well. Great job!

And the other part in the documentation covers adding the slider items. I did that as well. It's just 3 steps.

But my anything slider does not show up.

My specific question which are not in the documentation:

1) I guess I want the anything slider because what I really want is the slide that has a white background on one side with text and a Button. Like the 3rd slide of your demo site with anything slider selected. I think the anything slider is the only one you can do that with. Is there a place in the documentation that lays out the different features of each slider so I would know which to choose (other than the obvious visual differences, like which support video, which support the text and buttons.

2) Creating slider items: I did this, but there are options at the bottom which are unexplained. For anything slider "type": what's the difference? What is a sidebar...is that the type I described above that I want to use. I guess I need a complete description of those.

3) Finally, no images show up in the slider. I get a black circle that goes around and around on a white background. Maybe its the unknown slider options above...?

Any help is appreciated. I use GoDaddy hosting and have never had permissions problems before or ever had to change anything.

wintensive

Hmmm...got it working. I just deleted all the images and reuploaded them and played with the setting for awhile and it seems to work now. Great!!

KaptinLin

Well done wintensive .

kstover

I've read the above about issues with the slider. I have tried all slider features and cannot get the photo to upload & keep getting the 404 error message. I'm not a total wordpress newbie, but can't get this to work & very frustrated...Love the them can't wait to move forward...Please Help! Thanks in advance

KaptinLin

Hi kstover,

Can you upgrade your theme to version 2.2. It available in the themeforest now.
If it still not show the slider, please email me. (Kaptinlin@gmail.com)

Regards,
KaptinLin

kami

I have discovered something with the slider: If you forget to include a title before publishing, it will not show up. Include the title, and then it does. Maybe it is a coincidence, but it seems to be a regular one for me!

fred

well of course you need a title!

wollombiwombat

Of Course ?? Why ? What has a title got to do with uploading and displaying an image file ? Could you please explain.

KaptinLin

Hi wollombiwomabat,

You need to add a title for slider item. If not, it doesn't appear.

Regards,
KaptinLin

tobias

Same issue like virtualpartner:

Permissions seems to be right, but on preview I only get a 403.

tobias

solved, face palm: just set cache folder's permissions to 777, but ignored the containing objects.

kami

fred said:
well of course you need a title!

Obviously you are right, Fred! But some of us don't realize things like this except by trial and error, which is why sometimes we dummies can help other newbies! :-)

fred

Glad you got it working! :)

jckpalmer

It's a shame this has raised so much distress isn't it!!

Anything Slider

Here's how I got it to work:

Version 2.2.2 or less...

1/ Export your WP data and save off host
2/ Save all your modified files and note any other information
3/ Download and install Striking V2.2.3 from Envato > ThemeForest

Installing deletes all files and re-installs new files so I advise you to keep your previous version of striking by going to your host via FTP and editing the name of the striking folder in the WP-Content/themes directory to "Striking_Old" or "Striking_ver_2.x"....

Including version 2.2.3...

4/ While in the hosting space set the following permissions:

a) give ‘striking/cache/’ folder with 777 permissions.
make sure ‘striking/cache/skin.css’ file is with 777 permissions
also ‘striking/cache/images/’ folder with 777.

b) give ‘striking/framework/helpers/optionGenerator.php’ with 777 or 755 permissions
also give ‘striking/includes/timthumb.php’ file with 777 or 755 permissions.
If 777 doen’s work, please try 755

* Note google permissions 755 if you have a windows hosting company like me - 777 = ALL USERS / ALL PERMISSIONS.

5/ Go to Admin > striking > slideshow and select the slideshow type.

I used Anything slider so if this doesn't work for you please post a reply.

6/ Go to Admin > Slider Items > Add new item

7/ Give item a title

8/ Set a featured image

8a/ (IMAGE UPLOAD) Import / Link or use from Gallery as preferred.

8b/ Select image then > "Set as featured image" then click the close X in the top right.

9/ Update the slider item using the "Update" button.

Further Advice

Ok this should work...it's how I got it working after a couple of weeks of trying and emailing KaptinLin.

So please reply if it's still not working or email KaptinLin directly.

Thanks

John

cyfairre

Step 4a from John's description above fixed the Striking "featured images not working" issue for me. Thanks!

freshid

My accordion slider doesn't work. At first it would show up but it wouldn't slide or animate. Now it doesn't show up. Tried deleting and adding new slides. No change. I have titles on them. Help please? Site is: www.grogancoaching.com/wordpress There should be four sliders on the front page.

freshid

I found the problem to my issue thanks.

jckpalmer

cyfairre said:
Step 4a from John's description above fixed the Striking "featured images not working" issue for me. Thanks!

Your welcome :D

{i} Step 4a is a requirement of the add slider process, these permissions need to be set to allow users to view the content your putting in your slider.

jwmi01

Thanks John (jckpalmer). This did the trick for me as well!

nusquama

I tried everything but i have the same problem... NOthing in my slideshow ...

:(

tagonline1

I have tried everything suggested here and in the documentation.. The images will not show up?? Please, is there something else??

KaptinLin

Hi there,

If you still not get the slidershow works, just give me your page link.

Regards,
KaptinLin

Biomacam

Hi KaptinLin, I'm having the same issue with JQNivoSlider. The Slides are just not showing. I had this working before but from one day to another the images just dissapeared. I've checked both the documentation and the forum. I've also followed the instrucitons by jckpalmer on configuring permissions on the server.

Can you please give me a hand with this issue?

Thanks for your help in advances.

jckpalmer

Biomacam said:
Hi KaptinLin, I'm having the same issue with JQNivoSlider. The Slides are just not showing. I had this working before but from one day to another the images just dissapeared. I've checked both the documentation and the forum. I've also followed the instrucitons by jckpalmer on configuring permissions on the server.

Can you please give me a hand with this issue?

Thanks for your help in advances.

One of the reasons it's not working now could be that you need to delete ALL the pictures and try again using my guide.

It's nothing to do with the Software as it works on thousands of other sites...so I can only conclude that your permissions are NOT correct (Email your hosting company with a copy of my guide - networking permissions section) OR re-install WP / Striking and the IMAGES!!!

Then try again...

The alternatives are to give Kaptinlin your log-in details so he can resolve for you for Free. Or drop me a message / email and I'll resolve for you immediately for a small fee.

Regards,
John

Twitter: siteslab_tweets
Site: www.siteslab.co.uk

jckpalmer

nusquama said:
I tried everything but i have the same problem... NOthing in my slideshow ...

:(

Same for you as the other guy....BTW....Try my new adivce to him!?

Delete all the pictures then try my guide again.

:D

nusquama

I made it again. I delete everything, verified permissions, and i have same probleme. I changed the color in slideshow and it's ok, but the slideshow dont show up my images... :(((((

nusquama

Ok It's working. In anything slider option, I put HTML in TYPE

KaptinLin

Hi Biomacam,

Can you give me your page link?

Regards,
KaptinLin

Biomacam

Hi KaptinLin, here's the link to my new site: http://www.centroesteticabcn.com/
If you wish to have a look at the settings on the ocontrol panel, just let me know and I'll email you the login details.

Thanks a lot for your help!!

KaptinLin

Hi Biomacam,

You didn't install striking correctly.

Learn from http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/

Just need upload the folder named 'striking' in the zip package.

Regards,
KaptinLin

htmlfx

I had the same issue. Here is my fix:

I found that if you do not have a page selected for your front page on the SETTINGS > READING menu, that none of the slideshows work properly. When I had -select- selected for the front page, no slides would work. I did get background images on the accordion slider, but it did not function. Now that I have selected a real page there, it works.

I want to point out that it didn't matter what page I selected to be my front page, since the theme is set to control the content on the homepage.

Hope this helps...

bob1714

I did the above but it still did not work. It was working fine up until a week ago..pls help

Kaptinlin Themes Support

Anything Slider

Here's how I got it to work:

Version 2.2.2 or less...

Including version 2.2.3...

Further Advice

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