Kaptinlin Themes Support

altious

Hello
after updating to 5.1.6 there's no longer the box to insert http:// for images
and even if I use the button it does not work

I try to disable all my plugin, clear all my cache and in the advanced setting enable disable thimthumb and clear cache also same. I also re-install wordpress 3.3.1

tomsound

Hey, I have the same problem in Striking 5.1.6.

In the "Background" striking menu it's impossible to upload a custom image. There is no place to enter a web address and the Insert Image buttons do nothing when I choose the image from my library and select "Use This".

Thanks for your help

tomsound

Fixed!

It wasn't working in Chrome but when I logged in Firefox it worked.

altious

Hey
I tried in firefox but still cant see the box
Also i tried in both ipad and android phone same :(

tomsound

I didn't see the box to enter a web address either in firefox but trying using the "Insert Image" button and then click the "From URL" tab at the top.

altious

I tried using firefox with the insert image and succesfully insert the image in the general logo tab and saved but no changes on the site itself
hmm.. any real support here? :(

BackuPs

I am sorry altious... i am are rather busy right now. i will look into this tomorrow....

altious

i tried everything i could, please let me know any update

BackuPs

Hi altious,

first there is no box anymore to enter the url. You can only link a image by clicking the button.

i just installed a new wordpress for it and it works in all browsers, I cannot get the same problem like yours.

I guess kappy needs to look at this problem by login in into your wordpress system so i will point him to this thread.

does it also occur with all plugins disabled?

@tomsounds. There is no box anymore just a button. But if you cannot click the button then you cannot get a image in.

Best regards,
BackuPs

altious

Update: I tried on my mac and it works now, I'm not sure why is not working in my windows. Sad to know there's no longer a box though.

Also I found out that the image gallery doesnt seem to work in the homepage content editor. When i finish uploading all images and save all. The image gallery box does not appear like it should (http://en.support.wordpress.com/images/gallery/) instead it appear like this screenshot.

It used to be ok in my previous version before this update.

BackuPs

Hi altious,

it is sad indeed. I have send Thomas(websys) and Kaptinlin a email on that. Let's wait what they have to say about that.

Best regards,
BackuPs

KaptinLin

Hi altious,

I'm sorry gallery shortcode will not work on striking->homepage content editor.

You should create a new page for homepage. And set it as homepage.

For image uploader option, the box will not appear. I changed it in the new version. But i test with it in chrome on windows, it works fine. So i don't know what happens in your situation.

Regards,
KaptinLin

altious

got it, thanks guys
working now with homepage in a page

KaptinLin

Hi,

If you still have issue with image uploader option, please let me know.

Regards,
Kaptinlin

jamesunique

I'm having the same issue using the logo upload button in IE and Chrome but was able to do it using Firefox.

In Chrome (my default browser) when clicking Custom Logo, 'Insert image' - the lightbox popup opens allowing the image to be uploaded (and when checking the library it has been uploaded) but then you can click the 'use this' with no result, the lightbox remains open. When trying to add media the same way in a post for example, the problem is not there.

In IE the lightbox is very slow to load but does eventually get there and allow the logo to be added.

jamesunique

Problem solved - it was to do with url rewriting directives within the wordpress .htaccess file.

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