Live Support by a Striking Team member to assist with forum questions is offline at this time.
To insert code use <code>...</code>.

VERY IMPORTANT CHANGE TO FORUM POST RULES EFFECTIVE 31 MARCH 2013

We are seeing new threads on updating "issues" on the general forum which all should be in the actual release thread.  Effective immediately any thread in respect of an updating issue, or what you construe might be a version issue/error that is not in the release thread, wil be deleted immediately and without any further consideration.  Please also note we will in the next little while have cleared out a number of threads on the forum pertaining to this matter.  It is why in the release thread.

APRIL 10, 2014 - STRIKING MULTIFLEX & ECOMMERCE RESPONSIVE WP THEME 1.0.2.4

is now available for updating via the internal update setting.

YOU CAN ONLY USE THIS INTERNAL UPDATE IF YOU HAVE MULTIFLEX VER 1.0.1 - 1.0.2.3 INSTALLED! DO NOT USE IT IF YOU ARE RUNNING ANY BETA VERSION such as Striking Responsive ver 1.0.0 dd 15 Nov 2013. These version cannot be updated by way of the theme update mechanism.



If you are not following us on twitter then you soon will be missing the latest news!


FINDING ANSWERS TO ALL YOUR BURNING QUESTIONS !


We have been working hard on the theme documentation and tutorials lately and we did cover a lot of the questions you could be having. We have made these tutorials online available for you. Therefor our request to you all is that, before you post a new thread on the forum, to visit our striking support website and check if your question already has been covered and thus answered by one of those 'superb' tutorials/video's we made.

You can them find here : StrikingR Documentation/Videos

If that does not answer your question try todo a google search of the forum. Search for :

"Kaptinlin.com support [the question]"


Because google indexes our forum pretty well and probably almost every question you are having has been asked and answered you most likely will find the answer to your question by that search. If not then please post a new forum thread with your question (each question in its own thread).

CUSTOMIZATION - Please remember that while we are perfectly willing to help out with a simple tweak here and there in respect of customization, most css customization, and all php and js customization, and plugin integration matters, fall into the paid support category. By all means post on the forum, as other users may assist, and we will try to point you in the right direction when we can.


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FORUM GUIDELINES & OTHER NOTES:

1)  Weekend hours

Be advised that weekend forum support is limited to Saturday up to 3pm EST after which any questions posted, if not assisted by other users, would normally be dealt with on the following Monday.


2)  STRIKING RATING AND COMMENTS AT THEMEFOREST

PLEASE -> if you have not given Striking a star rating at Themeforest, please log into your account, go to your downloads page, and give us a Star Rating - hopefully 5 stars!  We have a goal to achieve the most 5 star ratings of any product in the Themeforest Marketplace. And with the changes in the rating system at Themeforest, every 5 star rating has a big impact upon us (and 4 star ratings and below are hugely detrimental - it takes twenty 5 star ratings to overcome one 4 star rating).

Right now, we have the 2nd most 5 star ratings in the marketplace, although we have the most per capita in the marketplace of any top selling theme.   If even 10% of our users who have not yet rated us were to give us a 5 rating, we would be overjoyed. Please give this consideration on our behalf.  


Since its release Oct 2010, Striking has had 60+ separate updates of NEW features, more than any other theme in the Themeforest marketplace. Striking is dedicated to keeping its users up to date with the Wordpress core, and the latest features available in the Wordpress theme world.


4)  ACCEPTABLE LICENSE USAGE

We have reports of Striking used without purchase of license. Very unfair since only $55 for huge premium theme with most features anywhere. If you have Striking on 3 sites, you must buy 3 license. If you have on 10 sites, you must buy 10 license. A license per use is legal requirement. So if you have 3 domains such as:
www.abc.com
www.jacksplace.com
www.verytired.eu
you need 3 licenses.

MULTISITE LICENSING: If you run a path based multisite setup then only one license is required, but if you are using WP multisite to run several discrete urls (usually done with domain mapping) each site requires its own license!


Regards
Striking Team
KaptinLin